Post-Call Analysis
Calls end. Answers begin.
Nobody has time to re-listen to calls. The moment one ends, Nixflex writes the summary, reads the mood, marks whether it succeeded, and pulls out the exact data you asked for.
LIVE: A CALL BECOMES DATA
TRANSCRIPT · MARLOW DENTAL
Caller: Hi, I chipped a tooth this morning - can I get seen today?
Agent: Sorry to hear that. We have 2:00 or 4:30 this afternoon - which suits?
Caller: Two works. It is James, my number ends 402.
Agent: Booked for 2:00 PM, James. We will text a confirmation now.
ANALYSIS · AUTOMATIC
SUMMARY
Emergency appointment booked for a chipped tooth - today 2:00 PM.
Sentiment: positive✓ Successful
EXTRACTED DATA
{ "name": "James", "reason": "chipped tooth", "slot": "2:00 PM" }
01
Nothing to switch on
Analysis runs automatically on every call, inbound and outbound - no setting, no extra fee.
02
You define the data
Tell the agent what to capture - names, reasons, order details - and it lands as structured fields, not prose.
03
It goes where you work
Every field rides the webhook to your CRM, sheet or app the second the call ends - and lives in the dashboard too.
Every call, understood - automatically